Careers - RESOLVE

Inclusion is fundamental to RESOLVE’s mission. In all our work, we strive to promote respectful engagement across diverse perspectives and backgrounds. Our 40+ year record demonstrates that diversity of voices – and inclusion of those who have often been excluded – drives innovation and development of lasting and equitable solutions to critical social, health, and environmental challenges.

RESOLVE takes a broad view of diversity, recognizing that our differences – whether visible or not – contribute to strength. We are also conscious of gaps in our own composition, and we are resolute in our commitment to actively and intentionally cultivating an environment where equal opportunities for employment, advancement, and influence are available to all.

Position: Program Associate, Partnership to Reuse, Refill, Replace Single-Use Packaging (PR3) (PDF)
Location: Washington, DC; applicants in other locations may be considered
Program: Healthy Communities
Supervisor: Senior Program Manager, Healthy Communities
Post Date: February 24, 2023

RESOLVE’s Public-Private Partnership to Reuse, Refill and Replace Single-Use Packaging (PR3) is hiring a Program Associate, seeking highly-organized, motivated applicants passionate about plastic and packaging reduction and systems change.

PR3’s mission is to enable and accelerate the alignment and scaling of reuse systems around the world. Over three years, drawing on input from across the value chain, PR3 created system design standards meant to align returnable packaging –regardless of producer– with shared infrastructure for collection, washing, and transport. Standardized systems and infrastructure will help transform the current landscape of disconnected, small-scale, reuse programs and pilots into full-scale, interoperable public-private systems. Through this work, PR3 has become a hub for solutions in the global plastic reduction and reusable packaging systems space.

PR3 is now embedding these standards into emerging reuse systems around the world. We are also launching a multi-year, multi-stakeholder process to accredit PR3 standards through the American National Standards Institute (ANSI) and International Organization on Standardisation (ISO).

The Program Associate will be an integral member of PR3’s team. The Program Associate will be responsible for day-to-day support tasks as directed by PR3’s Project Manager and Directors including, work planning, scheduling, grant tracking, and project research, among other tasks. One of their primary roles will be to support shepherding of PR3’s standards-setting process, which will involve coordinating multiple workgroups, careful document control, and regular public notices. RESOLVE staff are expected to learn, follow, and support RESOLVE’s administrative processes, including those for invoicing, contracting, budgeting, program reporting, and website maintenance.

Key Responsibilities

Become well versed in PR3’s Reusable Packaging System Design Standard and RESOLVE’s Standards Development and Maintenance Program.
Under the supervision of PR3’s Project Manager, lead organization of workgroup meetings, partner calls, events, and other logistical coordination.
Track and support integration of input provided on PR3’s standards by panel members, ensuring adherence to RESOLVE’s Standards Development and Maintenance Program.
Assist with the drafting and organizing of program materials, such as concept notes, work plans, outreach documents, partner agreements, etc. Conduct research to support development of program materials.
Support the team in maintaining strong relationships and clear communications with project partners.
Track grant/contract requirements and deadlines.
Support travel and event arrangements and reimbursements for PR3 staff.
Participate as a core member of the PR3 steering team. This includes joining weekly planning calls, member meetings, work group calls, and other project meetings, as needed.
Support RESOLVE with other program, administrative, and organizational roles, as needed.

Competencies and Characteristics

Excellent organizational skills.
Experience with project coordination, including creating/using project management tools.
Strong written and verbal communication skills, an ability to produce high quality, substantive written documents on schedule.
Willingness to take the initiative to develop more effective and efficient systems and processes.
Enjoys working as part of a team, sharing successes, and collaboratively owning and addressing challenges.
Interest in reuse, circular economy, and packaging reduction.
Willingness to respond to a sometimes-irregular work schedule, due to the nature of RESOLVE’s projects and the time zones and needs of our partners. Candidates will typically have a regular set schedule; however, RESOLVE’s programs are deadline driven, and schedules can be influenced by external events, urgent needs, and travel.
RESOLVE’s values include integrity, mutual respect, leadership, innovation, teamwork, diversity, perseverance, results, and balance. We are looking for someone who embraces our values, loves to learn, shares our passion for social, environmental, and economic sustainability, and helps to strengthen our business and program planning.

Qualifications

Applicants must have a bachelor’s degree. 1-2 years of project coordination or administrative experience or educational equivalent preferred.

Commitment and Compensation

This is a fulltime position. The pay range for this position is dependent on location. For an employee based in Washington, D.C., the current salary range is $46,000 - $55,000, with specific placement in the range depending on qualifications, experience, and demonstrated skillset.

Inclusion

Inclusion is fundamental to RESOLVE’s mission. In all our work, we strive to promote respectful engagement across diverse perspectives and backgrounds. Our 45+ year record demonstrates that diversity of voices – and inclusion of those who have often been excluded – drives innovation and development of lasting and equitable solutions to critical social, health, and environmental challenges.

RESOLVE takes a broad view of diversity, recognizing that our differences – whether visible or not – contribute to strength. We are resolute in our commitment to actively and intentionally cultivating an environment where equal opportunities for employment, advancement, and influence are available to all.

Position: Program Coordinator, Healthcare Electrification and Telecommunication Alliance (HETA) (PDF)
Post Date: January 19, 2023

RESOLVE is a core partner of the Healthcare Electrification and Telecommunication Alliance (HETA), a USAID Global Development Alliance (GDA) providing rural and semi-rural health facilities in sub-Saharan Africa with reliable electricity and internet connectivity. Over the next eight to ten years, HETA aims to electrify and connect 10,000 healthcare facilities. A key objective is to address the sustainability challenges associated with health facility electrification through market-based approaches, leveraging technical and financial resources from private sector partners. These efforts will complement USAID’s Global Health Strategy and the forthcoming USAID Climate Strategy through the promotion and uptake of cleaner, renewable energy solutions that power health facilities and, in turn, mitigate air pollution and carbon emissions from this growing sector while improving progress toward health goals.

One of RESOLVE’s primary roles on this project is to create HETA’s partner structure, forming the organizing body through which HETA’s leverage partners will engage with and support the GDA. This will involve conceptualizing the structure, charter, and membership requirements and working with Abt Associates and other core partners to fundraise and recruit members, coordinate the formation and management of appropriate subcommittees, and ensure members remain informed of HETA activities and opportunities for collaboration. Ultimately, the goal for this body is to have it become a self-sustaining entity that carries forward HETA’s mission independent of USAID’s investments by the end of the five-year GDA.

RESOLVE is hiring a Program Coordinator to support senior staff on RESOLVE’s HETA team in fulfilling RESOLVE’s role under HETA. The Program Coordinator will be responsible for day-to-day projects and task coordination, including work planning, tracking and ensuring completion of program deliverables, grant coordination and reporting, and supporting partner engagement and communications, among other tasks. The Program Coordinator will also work closely with RESOLVE facilitators to organize and run Alliance member meetings and other events. RESOLVE staff are expected to learn, follow, and support RESOLVE’s administrative processes, including those for invoicing, contracting, budgeting, program reporting, and website maintenance.

Under HETA, RESOLVE is a sub-awardee contracted by the award’s Prime, Abt Associates. All RESOLVE Program staff, including the Program Coordinator, will be expected to collaborate closely with Abt and the broader HETA team, including the HETA Executive Management Committee, which will provide oversight of the program as a whole. RESOLVE is based in Washington, D.C., but periodic travel in the U.S. and internationally (approximately 10%) will be expected throughout the program term. This position is contingent upon award.

Key Responsibilities

Serve as program coordinator, carrying out program activities and tasks, supporting senior program staff with tracking and ensuring the team executes program tasks and deliverables.
Assist with identification, research, and vetting of prospective HETA partners, including conducting due diligence research, reviewing letters of intent, and assisting with the development of memoranda of understanding.
Coordinate surveys of HETA partners as needed to help inform the evolution of HETA into an independent organization, and support senior staff in developing a strategic roadmap for this evolution.
Track grant/contract requirements and deadlines and draft grant reports.
Assist with the drafting and organizing of program materials, such as concept notes, work plans, outreach documents, partner agreements, etc. Conduct research to support development of program materials.
Under the supervision of senior program staff, lead and undertake logistical planning and support in organizing and executing Alliance member meetings and other events.
Support the team in maintaining strong relationships and clear communications with other program team members (internal and external) and Alliance members.
Draft regular updates and other communications to Alliance members.
Support senior program staff with program tasks needed for coordination and implementation, including research, managing, and responding to inquiries, scheduling, and more, as needed.
Support RESOLVE with other program, administrative, and organizational roles, as needed.

Competencies and Characteristics

Experience with project coordination, facilitation, and delivery, including creating/using project management tools.
Excellent organizational skills.
Strong written and verbal communication skills, an ability to produce high quality, substantive written documents on schedule.
Ability to use sound judgment to effectively solve problems within the scope of the position, and to identify possible higher-order problems and help leadership address as needed.
Willingness to take the initiative to develop more effective and efficient systems and processes.
Empathetic and constructive, with ability to understand a number of views, interests, and needs and to offer strategic options or recommended paths forward.
Enjoys working as part of a team, sharing successes, and collaboratively owning and addressing challenges.
Self-motivation, self-discipline, and capacity to organize, prioritize, and self-direct work.
Willingness to respond to a sometimes-irregular work schedule, due to the nature of RESOLVE’s projects and the time zones and needs of our partners. Candidates will typically have a regular set schedule; however, RESOLVE’s programs are deadline driven, and schedules can be influenced by external events, urgent needs, and travel.
Interest in international development, public health, and the energy transition and familiarity with the public policy issues related to HETA.
RESOLVE’s values include integrity, mutual respect, leadership, innovation, teamwork, diversity, perseverance, results, and balance. We are looking for someone who embraces our values, loves to learn, shares our passion for social, environmental, and economic sustainability, and helps to strengthen our business and program planning.

Qualifications

Applicants must have a bachelor’s degree and have a minimum of 2-3 years of project coordination experience. Demonstrated interest and experience in international development and/or public health and/or alternative energy systems preferred.

Commitment and Compensation

This is a fulltime position. The pay range for this position is dependent on location. For an employee based in Washington, D.C., the current salary range is $55,000 - $60,000, with specific placement in the range depending on qualifications, experience, and demonstrated skillset.

Inclusion

To Apply

Please email your resume and cover letter to jobs@resolve.ngo. All inquiries and applications will be treated in confidence.

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Position: Finance and Operations Coordinator (PDF)
Post Date: September 29, 2022
Applications will be accepted until the position is filled.

RESOLVE is a vibrant, growing international non-profit organization with affiliated for-profit social enterprise subsidiaries and several fiscal sponsorships. RESOLVE is seeking a Finance and Operations Coordinator, who will be responsible for a range of activities including financial modeling and business planning; executing financial transactions; maintaining accounting records, and assisting in day-to-day coordination and management of operational activities. As a small organization the coordinator needs to support strategy and business innovation and carry out granular day-to-day activities. We are particularly interested in candidates who have a passion for working in a dynamic and creative organization and support the mission of RESOLVE and our affiliates.

Our website says, “We RESOLVE to… be open and curious, challenge ourselves and others, tackle challenges head on, [and] create solutions.” Our values include integrity, mutual respect, leadership, innovation, teamwork, diversity, perseverance, results, and balance. We are looking for someone who embraces our values, loves to learn, shares our passion for social, environmental, and economic sustainability, and helps to strengthen our business and program planning.

Organization Overview

RESOLVE forges sustainable solutions to critical social, health, and environmental challenges by creating innovative partnerships where they are least likely and most needed. We are a team of collaborative leaders, mediators, policy experts, strategists, scientists, and facilitators. We bring a unique combination of expertise to our work: mediation and process design; solutions-focused strategies and programs; and a capacity to create and launch self-sustaining social enterprises. As a nonpartisan, nongovernmental organization (NGO), we work across sectors, borders, and political lines to engage with business, government, foundation, NGO, and community leaders.

We are based in Washington, D.C., and work on local, regional, national, and international projects. Our projects focus on healthy communities, conservation, and sustainable resources.

Our work also spans across for-profit subsidiaries (e.g., RESOLVE Enterprises, Regeneration, and WildTech) as well as our international partner organizations, RESOLVE Canada and RESOLVE Africa. This position works across all of these entities.

Responsibilities

The Finance and Operations Coordinator is responsible for the coordination and reporting of RESOLVE’s and its subsidiaries’ financial data. Duties include preparing financial statements, examining and analyzing a company’s accounts to ensure compliance with financial reporting and budgeting and other standard accounting procedures. The Finance and Operations Coordinator will report to the Business Manager and work closely with the CFO and other senior staff.

Finance

Perform day-to-day accounting functions for the non-profit organization, its for-profit subsidiaries, and any related entities. These include:

Complete account reconciliations, such as bank reconciliations, accounts receivable, accounts payable, and other balance sheet accounts;
Process transactions in the invoicing cycle, including tracking invoice submission dates, creating and sending invoices, and supporting documentation and A/R management;
Classify, enter, and reconcile credit card expenses monthly;
Process invoices for payment in bill.com (Accounts Payable Processing);
Support the month-end close process;
Maintain various schedules for financial reporting;
Set up new contracts (projects) in the accounting system;
Develop program and organizational budgets, and support program staff with budgeting;
Prepare and support project budget tracking, reporting, and analysis;
Develop tools and templates to support program planning pipeline for anticipated projects and revenues; lead initial analysis to support program and project directors;
Support business and financial planning for RESOLVE Enterprises and its affiliates and subsidiaries, including the development of models, projections, and scenarios for investors;
Support project budget development for RESOLVE programs, including the development of projections and reports for donors, and
Other duties as assigned.

Operations for Non-Profits and Enterprises

The successful candidate will also support the day-to-day operations functions of the organization, including:

Maintain and keep current the corporate files for RESOLVE (non-profit organization), RESOLVE Enterprises (impact enterprise) and for-profit, social impact subsidiaries and partners, and partner organizations such as RESOLVE Canada, Africa, and Europe;
Respond to inquiries via email or telephone while providing relevant information and/or routing to appropriate staff;
Develop and implement systems to support planning (e.g., hours projections, program and business development tracking) and support staff in their use;
Review and maintain consultant contracts;
Support meetings and conferences held at RESOLVE’s office;
Coordinate office maintenance and equipment needs (e.g., copiers, telephones, printers, furniture);
Ensure that all incoming office mail/packages are received and distributed;
Ensure that all office supplies are ordered, received, maintained, tracked, and delivered;
Support onboarding of new employees, yearly open enrollment, and other H.R. functions;
Coordinate and support RESOLVE Studio – office-use partners, including recruitment, onboarding, agreements, and other elements;
Support and ensure information flow to board members of RESOLVE entities, including by assisting in scheduling, travel, etc.;
Proactively identify opportunities to increase organizational and operations efficiency;
Design and develop secure record-keeping systems for corporate files;
Provide technology/I.T. troubleshooting or guidance, and
Other duties as assigned.

Competencies

We are looking for an individual with a commitment to RESOLVE’s independent, solutions-focused orientation and demonstrated success in accounting and operations management. They will be comfortable working across non-profits and social enterprises with strengths in building complex projections and financial models. The ideal candidate will demonstrate knowledge, skills, personal characteristics, and referrals that attest to the following:

Knowledge and Experience

Bachelor’s degree in accounting, finance, or related discipline is required. An MBA is encouraged.
Experience with accounting software and platforms such as Intacct, QuickBooks, and bill.com preferred
Experience with office administration
Business development and planning (e.g., developing business plans, reviewing contracts) preferred
Grant preparation, budgeting, and reporting
Experience preparing project and organizational reports to support internal planning with donors, clients, and executive board members
Strong Excel skills are essential to support business plans, models, and projections
Strong database skills are preferred

Personal Characteristics

Strong values and ethics
High level of initiative and ability to work with minimal supervision
Ability to use sound judgment to effectively solve problems within the scope of the position
Willingness to take the initiative to develop more effective and efficient systems and processes
Energy, drive, and commitment to excellence
Empathetic and constructive, with ability to understand a number of views, interests, and needs and to offer strategic options or recommended paths forward
Intellectual curiosity including applying existing knowledge and diving into new topics with enthusiasm
Enjoys working as part of a team, sharing successes, and collaboratively owning and addressing challenges
Self-motivation, self-discipline, and capacity to organize, prioritize, and self-direct work
Willingness to respond to a sometimes-irregular work schedule, due to the nature of RESOLVE’s projects and the time zones and needs of our partners. Candidates will most often have a regular set schedule; however, flexibility may be needed around regular filings (e.g., monthly close, tax reporting) and periodic busy time periods. RESOLVE’s programs are deadline driven, and schedules can be influenced by external events.

Qualifications

Applicants must have a bachelor’s degree in accounting, finance, or related discipline and have a minimum of 2-3 years of work experience. An advanced degree is not required but an MBA or similar may be an asset. Candidates with an interest in RESOLVE’s mission are most likely to be successful.

Education and Experience

Applicants must have a Bachelor’s degree; an advanced degree is not required but may be an asset. To this end, applicants must have a minimum of 2-3 years of work experience, with at least 2 years of experience in accounting and office management.

Salary and Benefits

The salary range begins at $60,000 for this position; exact salary will be determined based on experience, qualifications, and RESOLVE pay bands. RESOLVE offers excellent benefits, including medical and dental insurance; retirement contributions (after 1 year, RESOLVE contributes 6% of salary, with an additional 3% employee matching option); generous family, vacation, and sick leave; and long-term disability.

RESOLVE is also committed to supporting professional development at all levels. We have low turnover because staff feel inspired by our work and each other, empowered to grow and contribute at all levels, and trusted to work hard with the necessary flexibility to have a life outside of the office.

INCLUSION

To Apply

Please email your resume and cover letter to jobs@resolve.ngo. All inquiries and applications will be treated in confidence.